What to Expect in a Workplace Harassment Investigation
Role of the Investigator:
At HR Proactive, our Investigators have extensive experience in employment standards, human rights matters and law enforcement. Acting as impartial factfinders, they conduct thorough investigations by interviewing the Complainant, Respondent, and any Witnesses involved in the alleged harassment. The assigned Investigator gathers relevant evidence and prepares a confidential report, which evaluates the evidence and how it relates to the organization’s internal policies and any applicable Human Rights or Occupational Health & Safety legislation.
The confidential report is submitted to the employer, who is responsible for determining appropriate next steps.
Investigation Procedure:
- Filing the Complaint
- The Complainant submits a formal written complaint in accordance with their Employer’s established policies and procedures.
- Response from the Respondent
- The Respondent receives a copy of the complaint, reviews it, and submits a written response.
- Provision of Documentation
- The Employer provides the Investigator with the Complainant’s statement, the Respondent’s response, and any supporting documentation.
- Interviews with the Complainant
- The Investigator conducts a confidential interview with the Complainant to gather additional details.
- The Complainant reviews the interview notes, makes any necessary corrections or additions, and provides written confirmation that the information is accurate to the best of their knowledge.
- Interviews with the Respondent
- The Investigator interviews the Respondent confidentially to collect further information.
- The Respondent reviews their interview notes, makes any required corrections or additions, and confirms in writing the accuracy of the information.
- Witness Interviews
- The Investigator confidentially interviews any Witnesses to the alleged harassment.
- Witnesses review their interview notes, suggest any corrections or additions and confirm in writing the accuracy of the information.
- Follow-up on New Information
- The Complainant and Respondent are given opportunities to respond to any new allegations or relevant information that arises during the investigation.
- Clarifications and Additional Information
- If any outstanding questions remain, the Investigator may seek further clarification from the parties involved.
- Parties may also submit additional information within a specified time frame to ensure it is included in the final report.
This structured process ensures a comprehensive, impartial, and legally compliant investigation, upholding confidentiality and fairness for all parties involved.
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